Terms and Conditions

Prices

The prices of the services and products exhibited in the website of shop.itunube.com, reflect the inclusion of the Tax (21%), where appropriate, is originating to apply, on the contrary, will be reflected in the information of the product.
The prices exclude the cost from shipment and preparation of the order, unless the opposite is indicated on the product description. This cost will depend on the delivery address and will be added to the order.

Method of payment

The payments will be able to be realized through different shown options in the Web, these are:

CREDIT OR DEBIT CARD. Via Paypal website. You don’t need to have a PayPal account to pay.
PAYPAL. It is necessary to have an account at www.paypal.es to come with this method of payment.

In certain cases and to prevent possible frauds, shop.itunube.com reserves the possibility of asking to a client an specific method of payment in case the identity of the buyer is not credited convincingly.

Shipping

DELIVERY. Itunube delivers your order to almost any part of the world.

SHIPPING TIME. Following the stock and availability, whenever it is possible, like general rule, all the orders will leave the offices of Itunube in a maximum term of 72 hours (counted in workable days) and the delivery time will depend on the address.
The considered times offered by the transport company is (counted in workable days):
Spain from 1 to 4 days
Europe from 4 to 15 days
Outside Europe more than 8 days
If for some reason the order will be delay (out of stock, strikes of transport, etc…), Itunube will get in contact with you to communicate it.

COST.
The shipping cost and preparation of the order, unless the opposite in the information of the product indicates, it is always in charge of the buyer. This cost will depend on the delivery address, volume and weight of the order, it will be calculated and added in your shopping cart.
Any other type of rates derived by the shipment to different countries or territories will be the responsibility of the buyer. If once sent the order, the buyer refused to pay them, he will assume the cost of delivery and return of the shipment to Itunube.

If the address provided to Itunube for the shipment of the order is either beyond deadline or incorrect, the repayment and re-shipping will have to be paid by the customer.

Returns

In case of not being satisfied with a part or the totality with the order, when receiving it, this one it could be given back. Itunube will accept the merchandise just in case:

1.In the term marked by Law (7 days from its reception), the buyer exercises its right of resolution. The merchandise will be accepted when it’s as it was sent, with its corresponding original packing and in perfect state to be sell. The buyer will have to assume the expenses of shipment of the return until the direction provided by Itunube.

2.If the merchandise were defective, according to the Defective Product Law, Itunube is committed to replace as soon as it is possible the product by another identical one. In this case Itunube will assume the expenses of shipment caused by the return and shipment again of the new product to the buyer.

3. The amount of the merchandise, including the cost of the shipment, will be given back, when by direct or indirect causes to Itunube it was disabled to serve the product chosen by the client.

4.Itunube will accept the return of the order when the ordered product did not correspond with the sent to the client and assumes the caused expenses of shipment in the return, to correct the error.

5. As written in the Law of Arrangement of Retail thus also like in the regulated communitarian norm (Directive 97/7/CE), Itunube, will not admit returns in the orders of merchandise that can be reproduced or be copied easily and with immediate character.

Itunube reserves the right to demand an indemnification to compensate the possible damages suffered by the merchandise, as well as to recover the direct expenses caused by the return. 
 

In case of controversy or conflict that can derive from the interpretation or fulfillment of the present Conditions of Purchase, the same will be solved before the Courts and Courts of Madrid.

In order to give back a product, by some of the previous causes, it is necessary to ask for it via email to info@itunube.com in the maximum term of 7 days from the date when the order is received. Please, in this email, indicate the number of order and the reason why the article is given back. Once received the return request, Itunube will contact you explaining the steps to follow in this return.

Once the product/s are received in our offices and inspected, an email of Itunube will inform you about the acceptance or not of the return.

From this date, Itunube has 30 days workable to reimburse the amount of the purchase except the expenses of transport, that will be only given back just in case Itunube is responsible for the return cause of the product. The reimbursement will take place through the same method of payment that used in the purchase.

Obligations of the client


The client of shop.itunube.com at any moment commits itself to facilitate truthful information on the data asked for in the forms of registry of user or accomplishment of the order, and to maintain them updated at any moment.

The client commits itself to accept all the dispositions and conditions mentions in the present General Conditions of service being understood that they contain the best possible service for the type of activity that develops.

Also, he commits himself to keep in confidential form and with the maximum diligence his personal password to access to our website, in the case that these exist, as well as the information to which it access.

Security and confidentiality

Shop.itunube.com guaranties the security and confidentiality in all communications with its clients.
All the operations of payment online are realised through a safe server, that it protects the data against attempts of violation by third parties. The data of the purchase process keep in a database designed for such effect shop.itunube.com guaranties the protection and confidentiality of the personal, domiciliary data, of payment and any other type that provide our clients to us as reflected in the Statutory law 15/1999, of 13rd of December of Protection of Personal data.

All the data facilitated by our clients to shop.itunube.com or its employees, will be including in an automated file of created and maintained the personal data under the responsibility of shop.itunube.com, with the purpose that settles down in each form of collection of data. In this form it will be allowed to accept or non for purposes and uses different from the necessary ones for the fulfillment of the present contract.
In accordance with the Statutory law 15/1999 of the 13 December, clients of www.itunube.com have the rights of access, rectification, cancellation and opposition, at any moment, about their personal data, communicating it in writing to Itunube by an email to info@itunube.com or by letter to Factor 10, 28013 Madrid, Spain.

In case that the provided data are associate to a request of a service (that entails a payment), the Spanish legislation forces to keep them by Itunube at least during five years, reason why they will not be possible to be erased nor to be rectified, although yes to be blocked (to cancel), although the client asks for it.

General conditions of sale and use

The present general conditions of service are applied to all the commercial transactions realized in this website, shop.itunube.com, domain of which is owner Sandra Bautista Martin with TAX ID ES47017469H, legally constituted in Spain.

1. Identification

shop.itunube.com, is a unit of business pertaining to Sandra Bautista Martin, with TAX ID
ES47017469H, domiciled in Factor 10, 28013 Madrid, Spain. Any communication will be able to be directed to the direction by email at info@itunube.com

2. Activity

Shop.itunube.com, dedicates to the design and product sale.

3. Contents and information provided in the website.

shop.itunube.com has reserved the right to at any time modify the presented/displayed commercial supply in the website (modifications on products, prices, promotions and other commercial conditions and service). shop.itunube.com try to keep the information contained in website of truthful form and without typesetter errors. In the case that at some time took place an error, shop.itunube.com would try immediately to correct it. If exist a typesetter error in some of the shown prices and a client would have made a decision from purchase based on this error, shop.itunube.com will communicate to the client this error and the client will have the right to cancel his order without no cost. Shop.itunube.com is not responsible neither direct nor indirectly for the information, contents, affirmations and expressions that contain affected products commercialized by shop.itunube.com 
. This responsibility falls at any moment to the affected ones that facilitate the information, the client understands that shop.itunube.com is a mere intermediary between him and this manufacturer or distributor.

4. Applicable taxes.

The prices of the services set out in the website of shop.itunube.com, reflect in each product, if they include or not the VAT that, where appropriate, is originating to apply.

5. Method of payment.

The payments will be able to be realized through different shown options in the Web. 
In certain cases and to prevent possible frauds, shop.itunube.com reserves the possibility of asking to a client an specific method of payment, in case the identity of the buyer is not credited convincingly.

6. Obligations of the client

The client of shop.itunube.com at any moment commits itself to facilitate truthful information on the data asked for in the forms of registry of user or accomplishment of the order, and to maintain them updated at any moment.

The client commits itself to accept all the dispositions and conditions mentions in the present General Conditions of service being understood that they contain the best possible service for the type of activity that develops shop.itunube.com

Also, he commits himself to keep in confidential form and with the maximum diligence his personal password to access to our website, in the case that these exist, as well as the information to which it access.

7. Security and confidentiality

Shop.itunube.com guaranties the security and confidentiality in all communications with its clients.
All the operations of payment online are realized through a safe server, that it protects the data against attempts of violation by third parties. The data of the purchase process keep in a database designed for such effect.
 shop.itunube.com guaranties the protection and confidentiality of the personal, domiciliary data, of payment and any other type that provide our clients to us as reflected in the Statutory law 15/1999, of 13rd of December of Protection of Personal data.

All the data facilitated by our clients to shop.itunube.com or its employees, will be including in an automated file of created and maintained the personal data under the responsibility of shop.itunube.com, with the purpose that settles down in each form of collection of data. In this form it will be allowed to accept or non for purposes and uses different from the necessary ones for the fulfillment of the present contract.
In accordance with the Statutory law 15/1999 of the 13 December, clients of shop.itunube.com have the rights of access, rectification, cancellation and opposition, at any moment, about their personal data, communicating it in writing to Itunube by an email to info@itunube.com or by letter to Factor 10, 28013 Madrid, Spain.

In case that the provided data are associate to a request of a service (that entails a payment), the Spanish legislation forces to keep them by Itunube at least during five years, reason why they will not be possible to be erased nor to be rectified, although yes to be blocked (to cancel), although the client asks for it.

 

+ Clause of acceptance online

The user recognizes and accepts that the conditions previously set out regulate the relations between Itunube, and he.
This contract will validly be celebrated since the user expresses his conformity marking the option “I have read, I understand and acceptance the General Conditions of service”, that will allow the access of the same to the process of necessary registry for the correct execution of the contract.

In order to know more in detail some these sections, it is necessary to go to each specific section.

+ NOTE:

Before any doubt of understanding or error by the translation of these texts, the version in Spanish will be the official reference of these clauses.